Policies
Privacy Policy
Effective Date: July 22, 2026
Napa Valley Petroleum, Inc. (“NVP,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us.
Information We Collect
We may collect the following types of personal information:
- Name
- Company name
- Mailing address
- Email address
- Phone number
- Payment and billing information
- Information you provide when requesting services or contacting us
How We Use Your Information
We use your personal information to:
- Provide fuel delivery and related services
- Process payments and manage your account
- Respond to customer inquiries
- Send invoices, account notifications, and service updates
- Improve our products and services
- Comply with legal and regulatory requirements
SMS Communications
If you opt in to receive SMS messages from Napa Valley Petroleum, you may receive account notifications, service updates, appointment reminders, or other business-related communications.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP or receive assistance by replying HELP.
Information Sharing
We do not sell your personal information.
We may share your information with trusted service providers who assist us in operating our business, processing payments, providing customer support, or complying with legal obligations. These providers are required to protect your information and use it only for the services they provide on our behalf.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
Your Choices
You may contact us to update or correct your personal information or to request additional information regarding our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Napa Valley Petroleum, Inc.
257 S. Kelly Road
American Canyon, CA 94558
Phone: (707) 252-6888
Email: accounting@napavalleypetroleum.com
SMS Terms of Service
Effective Date: July 22, 2026
By opting in to receive SMS messages from Napa Valley Petroleum, Inc. (“NVP”), you agree to receive text messages related to your relationship with our company.
Types of Messages
You may receive SMS messages regarding:
- Account notifications
- Billing and payment reminders
- Delivery updates
- Service notifications
- Appointment reminders
- Customer support communications
- Responses to your inquiries
- Other business-related communications regarding your account or services
Message Frequency
Message frequency may vary depending on your account activity and communications with Napa Valley Petroleum.
Message and Data Rates
Message and data rates may apply based on your mobile carrier and wireless plan.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages from Napa Valley Petroleum unless you opt in again.
Help
For assistance, reply HELP to any message or visit our website at:
https://www.napavalleypetroleum.com
You may also contact us at:
Napa Valley Petroleum, Inc.
257 S. Kelly Road
American Canyon, CA 94558
Phone: (707) 252-6888
Email: accounting@napavalleypetroleum.com
Privacy
Your privacy is important to us.
Please review our Privacy Policy at:
https://www.napavalleypetroleum.com/privacy-policy
SMS consent is not shared with third parties or affiliates for marketing purposes.
Non-Refundable Payment Policy
By completing a purchase on our website, you acknowledge and agree to the following:
All payments made through this website are non-refundable.
This includes, but is not limited to, charges for products, services, deposits, or fees. Once a transaction is completed, it cannot be canceled or refunded.
We strongly encourage you to review all details of your order carefully before confirming your purchase. If you have any questions or concerns prior to making a payment, please contact us at (707)252-6888.
Exceptions to this policy will be made only at our sole discretion and must be requested in writing within 48 hours of the transaction.